Clinic & Lesson Policies

All clinic and lesson registrations require full payment at the time of booking.
Payment can be made by credit card or direct deposit (lessons only) through a secure gateway at the time of booking.
All prices are in Australian Dollars (AUD) and are GST-inclusive.
Scott and Lindee McNaughton reserve the right to accept or reject any booking.

By registering yourself or your child for a Scott and Lindee McNaughton clinic, you agree not to take any videos.
By registering, you consent to the use of photographs and videos taken by event organisers for promoting Scott and Lindee McNaughton education programs, marketing, and fundraising.

By registering for a Scott and Lindee McNaughton clinic, you agree to the following terms:

I/my child will ride the horse in a safe and controlled manner.
I/my child will wear appropriate footwear and attire. If under 18 years of age, an approved helmet will be worn at all times.
I/my child will read and follow all signs on the property and adhere to all instructions.
The instructor may cancel my lesson/clinic without a refund if I do not comply with these terms and conditions.

By registering, you consent to Scott and Lindee McNaughton to collecting personal information about you.
This information is required for safety purposes and is collected in accordance with requirements from our insurance company, Workplace Health and Safety, and State Health Authorities.
Personal information will not be supplied to any other organisation or used for any other purpose except insurance, medical assistance, and COVID contact tracing.

All costs for medical services (other than basic first aid) are at the participant's expense.
By registering, you give permission for medical attention and authorise the instructor in charge to administer first aid and call an ambulance if necessary.
Accidents and injuries are an inherent risk of clinic activities. By registering, participants or their legal guardians acknowledge and accept the Scott and Lindee McNaughton Risk Warning and Waiver of Liability.

When booking a clinic or private lesson, you acknowledge and accept:

All rules and regulations of the venue.
No refunds are given. If you are unable to attend, it is your responsibility to find a replacement to fill your position. We are happy to advertise the vacant position for you.

Clinics and associated events require significant coordination. As such, strict cancellation policies apply:

Non-refundable: Clinics are non-refundable. However, you may contact Scott and Lindee McNaughton to check if there is a waiting list.
Minimum Attendance Requirement: Clinics must meet a minimum number of participants to proceed. If a clinic is cancelled due to insufficient numbers, a full refund will be issued, minus a $10 administrative fee per participant.
Changes to Clinic Details: Clinic details are subject to change without notice.
Medical or Veterinary Cancellations: If you have a valid medical or veterinary certificate and cancel within 14 days:
- If a substitute rider is found, the full clinic fee will be refunded.
- If no substitute rider is available and the reason for cancellation is valid, the clinic fee can be credited towards the next clinic.
Late Cancellations: Any cancellation made after the 14-day period is non-refundable. However:
- In cases of illness (with a medical certificate), a death in the immediate family, or inclement weather, participants may attend another clinic within six (6) months.
- If the clinic is cancelled due to the Scott and Lindee McNaughton professional clinician being unwell or the host venue becoming unavailable, alternative clinic dates will be offered. If no alternative is available, a refund or transfer to a new date will be provided.

Scott and Lindee McNaughton prioritise the safety of participants and horses.
Clinics are conducted in a safe environment, including monitoring weather conditions.
If weather conditions pose a risk to participants or horses, a cancellation will be advised.
If a clinic is postponed due to weather, your fee will be transferred to the rescheduled date or another available clinic within the same year.
Refunds due to weather cancellations are at the discretion of Scott and Lindee McNaughton.
If travel conditions become hazardous on the day of the clinic, participants should use their own judgment regarding attendance. Those unable to attend due to inclement weather should contact Scott and Lindee McNaughton promptly to discuss options.